Legal
Privacy Policy
xulu is committed to protecting your privacy. This policy describes how we collect, use, and safeguard information when you use our website, APIs, and customer support platform.
Information We Collect
We collect account and workspace information, usage analytics, and support-related content needed to operate and improve our services.
How We Use Data
Your data is used to deliver support automation features, maintain security, troubleshoot issues, and provide customer communications.
Data Retention
We retain data only as long as necessary for service delivery, legal obligations, and business continuity. You can request deletion through our contact channels.
Security
We apply reasonable administrative, technical, and organizational safeguards to protect data against unauthorized access, loss, or misuse.
Contact
For privacy-related requests, visit our contact page and include “Privacy Request” in your message subject.
Last updated: 9/30/2026